Privacy Policy & Terms and Conditions

The Policy

This privacy policy is for this website and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).

Use of Cookies

Our website, like many others, stores and retrieves information on your browser using cookies. This explains how we use them on our website.

What are Cookies?

A cookie is a small piece of data that our website asks your browser to store on your computer or mobile device. Generally, it contains certain information that is not personally identifiable to you but is used to improve and personalise your web experience. For example, a cookie can include the date and time of visits to the website, the sites visited just before and just after it, the pages viewed, and the time spent on the website.

Types of Cookies

Based on length, there are Session Cookies and Persistent Cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they expire. Session cookies are used to remember your browsing selection or provide you with secure access to some of the services on the website. Persistent cookies are used to recognise you as a repeat visitor to the Website and adapt its content in line with your preferences.

Based on ownership, there are In-house Cookies and Third-party Cookies. In-house cookies are set and managed directly by us, while third-party cookies are set and managed by websites other than ours.

Based on purpose, there are Technical Cookies, Analytical Cookies or Advertising Cookies. Technical cookies are used to provide you with access to services that you have requested. We may use cookies to make advertising more engaging to users and more valuable to publishers and advertisers. Some common applications of cookies are to select advertising based on what’s relevant to a user, to improve reporting on campaign performance and to avoid showing ads the user has already seen.

How we use Cookies

Our website uses cookies to facilitate your use of the website, distinguish you from other users, offer you a better user experience and identify problems in order to improve our website. Should you give your consent, we will use cookies that enable us to gather more information on your preferences and tailor our website to your individual interests.

We may also use cookies to help us understand how you use our website and to make advertising more engaging to our users and more valuable to publishers and advertisers.

If you interact with the content of our Website, third-party cookies may also be installed (for example, by clicking on social media buttons or viewing videos housed on other sites). They are established by a domain different than our website and are subject to the relevant websites’ policies. We cannot access the data stored in cookies of other websites when you browse these other websites.

Your Consent

When you first visit our website, browsing and remaining on our website will imply that you agree to our use of cookies as explained in this Cookies Policy.
You can decide to withdraw your consent at any time by deleting the cookies on your computer (or mobile device) using the settings and configuration of your Internet browser.

Disabling and Blocking Cookies

Our system will automatically create cookies when you visit our website. Cookies are not necessary for the use of our Website, so you can block or disable them by configuring your browser to allow you to block the installation of some or all cookies. Almost all browsers allow you to be alerted to the presence of cookies or block them automatically.

If you block cookies, you can continue to use our website, although some services may be limited, and you may not experience the full functionality of our website. For more information on deleting, disabling or blocking cookies, please visit www.aboutcookies.org

Changes to the Cookies Policy

We reserve the right to amend, update or adapt this Cookies Policy to reflect any changes in legislation or in the interpretation by the relevant data protection agency.

Website Visitor Tracking

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through any advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.

Embedded Content

This website may contain embedded content via third party websites, such as YouTube or Vimeo. This content can have its own trackable events. You can read the privacy policy on their respective websites.

Contact & Communication With Us

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.

Email Mailing List & Marketing Messages

We may operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

You can contact us to find out who our current provider is, and you can read their privacy policy on their respective website.

External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites and are usually highlighted with a different colour)

Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media. Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

Resources & Further Information

Overview of the GDPR – General Data Protection Regulation
Privacy and Electronic Communications Regulations 2003
The Guide to the PECR 2003
Twitter Privacy Policy
Google Privacy Policy
LinkedIn Privacy Policy
Mailchimp Privacy Policy

Privacy Overview

Woodward IT is a Sole Trading company of Rolf Woodward.
Woodward IT does not at any time collect any information about our clients to sell or pass onto any other parties. Any information we have collected is for the purpose of undertaking support work for our clients and is securely stored under encryption.
Upon written request you have the right to ask us to delete all information that we hold, and we shall do so without any questions.
Should we have a data breach we shall inform all customers directly of the situation and advise them of what data may have been acquired by the breach.
We utilise a number of company’s software to undertake our work. These companies have been properly vetted by us and adhere to strict data protection laws. We continue to monitor them and should any breach of their systems affect your privacy we shall immediately cease using their services and delete the data.

Privacy is very important to us and we will ensure to the best of our ability that your privacy is kept as a client of ours.

Monitoring Software:

If we provide Monitoring of your systems, we will be use Watchman Monitoring Software and Addigy.

The Watchman Monitoring and Addigy software is designed to provide best-in-class issue detection with minimal access to end-user’s personal data.
The following information is gathered about a computer:

– Upon installation, a random ID is generated and used to identify status reports.
– An arbitrary “Group” is assigned by the subscriber, for use in sorting reports.
– The computer’s serial number is also used for sorting reports.
– The name of the computer, visible in:

– Sharing Preference Pane (Mac), System Control Panel (Windows), Hostname (Linux)
– The ‘short name’ of the user who last logged into the computer

In some cases, the email address associated with online backup systems will be reported. This can be disabled by a computer administrator; however, the status of that online backup would not be reported.

 

Watchman Monitoring and Addigy does not track the following types of information:
• The agent does not track screen or keyboard activity
• The agent does not inspect browser history, or other similar user actions.
• The agent does not read inside user-created data (no pdf, png, doc, etc)
• The agent does not send raw logs, instead it only sends test results
• Computer’s physical location is not readily available*
In cases where a computer is considered stolen or missing, administrators can request a one-time notification of the reporting IP address.
Watchman Monitoring is not a computer management system.
• The agent uses read-only commands to perform its duties.
• Issues are reported to the IT professional responsible for the computer.

Addigy is a computer management system. We will always seek permission before connecting to a system for maintenance work.

Terms and Conditions

Our standard terms and conditions are those issued by the Institute of Management Consultancy as described below, with the following amendments:

These Definitions Apply:

“The Terms of Engagement” means the written proposal submitted to the client by Woodward IT. These can be presented by means of email.

These Conditions Also Apply:

The quotation is valid for 3 months from the date of the proposal or earlier if stated.

Travel and subsistence expenses are re-charged at cost.

VAT at the standard rate is applicable to all fees and expenses.

Work will be invoiced at the end of the project, or monthly depending on the size of the project.

Payment is due within 30 days of invoice.

Recruitment of the Consultant’s staff 

In the event that the Client is in breach of the undertaking in sub-clause 10.1, the Client and the Consultant agree and the Client will pay liquidated damages of a sum equal to 75% of the annual remuneration or payment and any other benefits payable to the relevant individual by the Consultant at the rate payable during the week immediately prior to such individual ceasing to provide services to the Consultant.

Cancellation Charges

The following cancellation charges apply once a proposal for an assignment, including (but not limited to) public and in-house training courses, hire of our facilities and consultancy projects and a start date has been agreed.

1.  All direct costs already incurred by Woodward IT in relation to the assignment will be re-charged in full to the client.  This could include, for example, recruitment, facility hire, equipment or printing costs.

2.  If the assignment is cancelled or postponed less than 10 working days before the scheduled start date, we will charge up to 50% of the fee.

3.  If the assignment is cancelled or postponed less than 5 working days before the scheduled start date, we will charge up to 100% of the fee.

 

Institute Of Management Consultancy

Standard Terms & Conditions (1999 Edition)

1 IMC Terms

1.1 These terms are referred to as the IMC terms and shall apply to the provision of services and goods under contracts into which they are expressly incorporated.

1.2 Once incorporated, these terms shall apply to the exclusion of all other terms and conditions including any terms which a Client may purport to apply under any confirmation of instruction or similar document.

The IMC terms shall continue to apply to all services provided by the Consultant to the Client under any contract hereafter until expressly excluded in writing.

2 Assignment and Terms Of Reference

2.1 The Consultant agrees to carry out the Assignment in accordance with the Terms of Reference.

2.2 The Client agrees to cooperate with the Consultant in the performance of the Consultant’s services and to give such support, facilities and information as may be reasonably required.

3 Charges and Payments

3.1 The Client agrees to pay the charges and expenses in accordance with the provisions of the Terms of Engagement.

3.2 All sums due from the Client which are not paid on the due date (without prejudice to the rights of the Consultant under these terms) shall bear interest from day to day at the same annual rate as is prescribed from time to time pursuant to section 6 of the Late Payment of Commercial Debts (Interest) Act 1998 with a minimum rate of 10% per annum.

3.3 The Consultant may from time to time increase the hourly rates (if applicable) referred to in the Terms of Engagement by such amount as is reasonable and unless the Client objects to such increased rates within seven days of notification in writing all services shall thereafter be provided at the increased rates notified. If the Client objects to the increased rates, the Client shall remain liable for the existing contractual rate payable in accordance with the terms hereof plus such additional rate as shall be reasonable.

3.4 During any period in which payments from the Client are overdue, the obligations of the Consultant may be suspended.

3.5 Expenses incurred by the Consultant and recoverable from the Client hereunder shall be subject to an administration charge of 5% of cost plus VAT payable by the Client.

4 Confidentiality

The Consultant undertakes not at any time to divulge or allow to be divulged to any person any confidential information relating to the business or affairs of the Client other than to sub-contractors who have signed an appropriate secrecy undertaking or others where the Client has expressly or impliedly consented to the disclosure.

5 Delegation

5.1 The Consultant (if an individual) undertakes to consult with the Client before delegating any of the Consultant’s obligations hereunder.

5.2 The Consultant shall have discretion as to which of its employees are assigned to perform its services but shall consult with the Client concerning any significant changes.

6 Intellectual Property

The Consultant undertakes not to cause or permit anything which may damage or endanger the intellectual property of the Client or the Client’s title to it or assist or allow others to do so.

7 Liability And Insurance

7.1 The Consultant shall not be liable to the Client for loss or damage to the Client’s property unless due to the negligence or other failure of the Consultant to perform its obligations under this agreement or the general law.

7.2 The Consultant shall have no liability to the Client for any indirect, special or consequential loss to the Client arising out of or in connection with the provision of any goods or services pursuant to this agreement (except in respect of death or personal injury resulting from negligence) and the total liability of the Consultant for any other loss of the Client arising pursuant to this agreement in respect of any one event or series of connected events shall not exceed the indemnity cover (if any) arranged pursuant to the Terms of Engagement or if no such cover has been agreed between the Client and the Consultant the charges payable by the Client in respect of the Consultant’s services hereunder.

8 Termination for Breach

The following obligations are conditions of this agreement and any breach of them shall entitle the party not in breach to terminate this agreement by immediate written notice and the rights and liabilities of the parties shall then be determined in accordance with clause 9.

8.1 Failure on the part of the Client to make punctual payment of all sums due to the Consultant under the terms of this agreement.

8.2 Failure on the part of the Consultant to remedy any breach of its obligations hereunder within a reasonable time following written notice from the Client which: refers to this clause; specifies the breach with full particulars; indicates how the breach is to be remedied and specifies the Client’s opinion of a reasonable time for remedy.

8.3 The levying of distress or execution against the Client or the making by it of any composition or arrangement with creditors or the presentation of a petition for the Client’s liquidation or bankruptcy or administration or the appointment of a receiver over any part of the Client’s assets.

8.4 The doing or permitting of any act by which the Consultant’s rights in any intellectual property may be prejudiced or put in jeopardy.

8.5 Any serious or persistent breach by the Client of its obligations hereunder.

9 Termination and Consequences

In the event of this agreement being terminated whether by effluxion of time, notice, breach or otherwise and without prejudice to any other remedy available to the Consultant the Client shall immediately pay to the Consultant:

9.1 any sums due under the terms of this agreement and

9.2 in the event of termination by reason of sub-clauses 8.1, 8.3, 8.4 or 8.5, any further sums which would but for the termination of this agreement have fallen due by the end of the Consultant’s engagement less a discount for any accelerated payment at the rate of 5% per annum.

10 Recruitment of the Consultant’s Staff

10.1 The Client undertakes that it (including for this purpose any subsidiary or associated company) or any person connected with it will not directly or indirectly recruit as an employee or engage as an independent contractor any person employed or so engaged by the Consultant in connection with the services provided hereunder for a period of six months after such person last provided services to the Client.

10.2 In the event that the Client is in breach of the undertaking in sub-clause 10.1, the Client and the Consultant agree and the Client will pay liquidated damages of a sum equal to 33% of the annual remuneration or payment and any other benefits payable to the relevant individual by the Consultant at the rate payable during the week immediately prior to such individual ceasing to provide services to the Consultant.

11 Consultant’s Outputs, Materials and Information

11.1 All intellectual property rights including copyright which are capable of existing in any documents, computer software or information or (without limit) other materials created or provided pursuant to this contract by the Consultant shall be and remain the Consultant’s property.

11.2 The Client undertakes to keep all materials, documents and information provided to it by the Consultant confidential to itself and its employees and not to distribute any product of the services provided hereunder to any third party without the Consultant’s prior written consent.

11.3 Any materials produced or supplied to the Client by the Consultant in which intellectual property rights are capable of subsisting shall be licensed to the Client for internal use only in connection with the purposes of the terms of reference and such licence shall forthwith terminate if notice is given by the Consultant terminating this contract pursuant to clause 8.

11.4 The Client and the Consultant undertake with each other not during the course of this contract to infringe the intellectual property rights of any third party.

12 Consultant’s References to Client

12.1 Subject to clause 4 (Confidentiality) the Consultant shall be entitled to refer to its provision of services to the Client for any purpose in connection with the Consultant’s business provided that prior to any published reference to the Client the Consultant shall give the Client an opportunity to object to such reference and in the event of objection upon reasonable grounds shall not refer to the Client as proposed.

13 Force Majeure

Both parties shall be released from their respective obligations in the event of national emergency, war, prohibitive governmental regulation or if any other cause beyond the reasonable control of the parties or either of them renders the performance of this agreement impossible, whereupon all money accrued due under this agreement shall be paid.

14 Miscellaneous

14.1 Warranty

Each of the parties warrants its power to enter into this agreement and has obtained all necessary approvals to do so.

14.2 Whole agreement

Each party acknowledges that this agreement (as varied) and the conditions contain the whole agreement between the parties and that it is not relied upon any oral or written representations made to it by the other or its employees or agents and has made its own independent investigations into all matters relevant to it.

14.3 Change of address

Each of the parties shall give notice to the other of the change or acquisition of any address or telephone, telex or similar numbers at the earliest possible opportunity but in any event within 24 hours of such change or acquisition.

14.4 Notices

Any notice to be served on either of the parties by the other shall be sent by pre-paid recorded delivery or registered post to the address of the relevant party shown at the head of this agreement or such other address substituted in writing under clause 14.3 (and if more than one address any such address) or by facsimile transmission or by electronic mail or by telex and shall be deemed to have been received by the addressee within 72 hours of posting or 24 hours if sent by facsimile transmission or by electronic mail or by telex to the correct facsimile number or electronic mail number of the addressee (with correct answer back).

14.5 Headings

Headings contained in this agreement are for reference purposes only and should not be incorporated into this agreement and shall not be deemed to be any indication of the meaning of the clauses to which they relate.

14.6 Joint and several

All agreements on the part of either of the parties which comprise more than one person or entity shall be joint and several and the neuter singular gender throughout this agreement shall include all genders and the plural and the successor in title to the parties.

14.7 Proper law and jurisdiction

14.7.1 This agreement shall be governed by English law in every particular including formation and interpretation and shall be deemed to have been made in England.

14.7.2 Any proceedings arising out of or in connection with this agreement may be brought in any court of competent jurisdiction in England or Wales.

14.7.3 The submission by the parties to such jurisdiction shall not limit the right of the Consultant to commence any proceedings arising out of this agreement in any other jurisdiction it may consider appropriate.

14.7.4 Any notice of proceedings or other notices in connection with or which would give effect to such proceedings may without prejudice to any other method of service be served upon any party in accordance with clause 14.4.

14.7.5 In the event that the Client is resident outside England, its address for service in England shall be the address for such service nominated in this agreement and any time limits in any proceedings shall not be extended by virtue only of the foreign residence of the Client.

14.8 Waiver

Failure by either party to enforce at any time or for any period any one or more of the terms or conditions of this agreement shall not be a waiver of them or the right at any time subsequently to enforce all terms and conditions of this agreement.

14.9 Status of Consultant

14.9.1 The Consultant (if an individual) shall be an independent contractor and not the employee of the Client.

14.9.2 In such capacity, the Consultant shall bear exclusive responsibility for the payment of his or her National Insurance contributions as a self-employed person and for the discharge of any income tax and VAT liability arising out of remuneration for the work performed by him or her under this agreement.

14.9.3 The Consultant shall not be subject to directions from the Client as to the manner in which he or she shall perform his or her work.

14.10 Assignment or sub-contracting

The Consultant shall be entitled to sub-contract any of its rights or duties under this agreement.

14.11 Set-off

The Client shall not be entitled to withhold payment of any sum otherwise payable to the Consultant by reason of any claim, set-off or for damages in relation hereto.

15 Mediation

In the event of any dispute arising between the parties in connection with this agreement, the parties will in good faith seek to resolve that dispute through mediation. The mediator shall be agreed upon within seven days of one party requesting mediation, failing which the mediator shall be appointed by the then Professional Standards Manager of the Institute of Management Consultancy. Unless otherwise agreed, the parties shall share equally the costs of the mediation. If the dispute is not resolved within 30 days or one of the parties refuses to participate in mediation, the dispute shall be resolved by way of litigation. Nothing in this clause shall prevent either party seeking a preliminary injunction or other judicial relief at any time if in its judgment such action is necessary nor shall the Consultant be precluded from issuing proceedings or taking any other step in relation to the non-payment of monies due.

16 Definitions

“The Assignment” means the Assignment referred to in the Terms of Engagement

“The Terms of Reference” means the Terms of Reference referred to in the Terms of Engagement 

“The Terms of Engagement” means the written terms of agreement between the client and the Consultant which incorporate these terms

© March 1999. The Institute of Management Consultancy is an organisation within The Chartered Management Institute Management House, Cottingham Road, Corby, Northants NN17 1TT