Peace of Mind
Peace of Mind
Detects and notifies us about hardware, software, malware & virus and other issues your systems might be having in realtime before they become a bigger problem.
All unexpected issues, software & security updates, removing viruses will be dealt with through remote and onsite support at an hourly rate.
Peace of Mind +
Peace of Mind +, a bolstered service that goes beyond identifying routine problems and maintenance to fixing them. For example, deploying essential security and software updates, removing viruses before they impact your system and preventing non-compatible software upgrades that could effect your programmes. This saves your users downtime and frustration and lets you focus on your work rather than troubleshooting problems.
Why Buy Peace of Mind +
- By keeping your systems updated and virus free, you eliminate a lot of the investigation and upgrade time required when identifying non-routine problems; meaning problems are faster and cheaper to fix.
- It gives you more predictable pricing, rather than using an hourly billing model only,
where there is no way to actually budget for the service.
With Peace of Mind +, we charge a flat monthly fee based on how many devices you have. Thanks to proactive monitoring and device management, we can fix many problems before the user even notices. If a user does need in-person support, it’s faster and easier to help them when we know exactly what device they are using, what version of the operating system they have and, what software they have installed.
Peace of Mind + includes 20 minutes for each user of remote support a month and a discounted rate per hour for any further onsite and remote support.
Managed IT Services Options
Description
Peace of Mind
Peace of Mind +
Disk Drives
We monitor when you are running low on disk space and input/output (I/O) errors (a precursor to drive failure), boot disk selection changes, false mounts and more.
Backup Systems
Time Machine, external backups, server and “cloud” backups are checked every hour.
Networks
Slow performance can be caused by conflicting network addresses, which we monitor for.
System Performance
Keeping a computer running at its peak is easier with our monitoring. We’ll alert you to productivity robbing issues such as kernel panics, failing RAM, unscheduled reboots, and even power on self-tests (POST) which usually go unnoticed.
Malware & Viruses
No single malware detection software can find all threats. Our Monitoring helps out by providing an additional layer of malware checking to your existing solution.
Proactive Maintenance
Regular maintenance is performed when computer systems are idle. Tasks that need to be performed when the user is logged out are managed to avoid interruptions or losing unsaved work.
Custom Software Update Management
Software updates are managed for you. We will prompt you when updates are ready to be downloaded and installed. You choose the convenient time!
iOS & iPadOS Monitoring and Updates
Monitoring of iPhones and iPads. Remote setup management of settings.
Remote Support
Included minutes of remote support per month
0 Minutes
20 Minutes
Managed IT Services Options
Peace of Mind +
Disk Drives
We monitor when you are running low on disk space and input/output (I/O) errors (a precursor to drive failure), boot disk selection changes, false mounts and more.
Backup Systems
Time Machine, external backups, server and “cloud” backups are checked every hour.
Networks
Slow performance can be caused by conflicting network addresses, which we monitor for.
System Performance
Keeping a computer running at its peak is easier with our monitoring. We’ll alert you to productivity robbing issues such as kernel panics, failing RAM, unscheduled reboots, and even power on self-tests (POST) which usually go unnoticed.
Malware & Viruses
No single malware detection software can find all threats. Our Monitoring helps out by providing an additional layer of malware checking to your existing solution.
Proactive Maintenance
Regular maintenance is performed when computer systems are idle. Tasks that need to be performed when the user is logged out are managed to avoid interruptions or losing unsaved work.
Custom Software Update Management
Software updates are managed for you. We will prompt you when updates are ready to be downloaded and installed. You choose the convenient time!
Custom Software Update Management
Software updates are managed for you. We will prompt you when updates are ready to be downloaded and installed. You choose the convenient time!
Remote Support (20 min)
Included minutes of remote support per month
Peace of Mind
Disk Drives
We monitor when you are running low on disk space and input/output (I/O) errors (a precursor to drive failure), boot disk selection changes, false mounts and more.
Backup Systems
Time Machine, external backups, server and “cloud” backups are checked every hour.
Networks
Slow performance can be caused by conflicting network addresses, which we monitor for.
System Performance
Keeping a computer running at its peak is easier with our monitoring. We’ll alert you to productivity robbing issues such as kernel panics, failing RAM, unscheduled reboots, and even power on self-tests (POST) which usually go unnoticed.
Malware & Viruses
No single malware detection software can find all threats. Our Monitoring helps out by providing an additional layer of malware checking to your existing solution.
Proactive Maintenance
Regular maintenance is performed when computer systems are idle. Tasks that need to be performed when the user is logged out are managed to avoid interruptions or losing unsaved work.
Custom Software Update Management
Software updates are managed for you. We will prompt you when updates are ready to be downloaded and installed. You choose the convenient time!
Custom Software Update Management
Software updates are managed for you. We will prompt you when updates are ready to be downloaded and installed. You choose the convenient time!
Remote Support (0 min)
Included minutes of remote support per month